cutrell: I'm getting the same error. Can  I assume that there's a similar issue for me? thanks,   ed I am not sure, you did have the Tobii Beta Tester role but not Studio user but I have added that role as well. Please try again and get back to me if you are still experiencing problems.  Joakim

Hi Marion,  The TechSmith codec can be downloaded from their website at http://www.techsmith.com/download/codecs.asp  Regards, Joakim